Privacy Policy

Last updated : 7/08/2025

At Banzaï, the confidentiality of your personal data is a top priority.

This policy explains what information we collect, how it is used, and what rights you have.

Who are we?

Banzaï is a catering business offering meal boxes, Japanese cooking workshops, table d’hôtes dinners, and small-scale catering services.

Website hosted and powered by Odoo S.A., GDPR compliant.

Data controller: Nadia Steiger

Contact : banzai.brussels@gmail.com

What data do we collect?

When you use our website, we may collect the following data:

First and last name
Email address
Phone number
Postal address (for delivery)
Order or booking information
Payment data (via secure provider)
Browsing data (via cookies)

Why do we collect this data?

This data is used solely to:

Process your orders and reservations
Send you confirmations or practical information
Respond to your messages or requests
Share our news with you (if you have consented)
Improve your experience on our website

Legal basis for processing

In accordance with the GDPR, Banzaï processes data on the basis of:

Contract performance (orders, bookings)
Consent (newsletter, cookies)
Legitimate interest (service improvement)

Is your data shared?

Your data is never sold.

It may only be shared with:

Odoo S.A. (website hosting and management, GDPR compliant)
Essential service providers (e.g. payment platform, delivery service) All partners are contractually bound to comply with the GDPR.

How long do we keep your data?

Order data: up to 7 years (for accounting obligations)
Contact / newsletter data: until unsubscribed or up to 3 years after last contact
Cookies: depending on your choice when accepting them

Your rights (under GDPR)

You have the right to:

Access your data
Rectify or erase your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, please contact us at: banzai.brussels@gmail.com

About cookies

Our website uses cookies to:

Facilite navigation
Measure traffic (via Odoo or Google Analytics, if enabled)
Remember your preferences

You can manage your preferences via the cookie banner on your first visit.

Security and hosting

Your data is hosted on Odoo’s secure servers, located in Europe, in full compliance with GDPR requirements.

Odoo acts as a trusted processor under the terms of their privacy policy: https://www.odoo.com/fr_FR/privacy

In case of a problem

If you believe your data has not been processed in compliance with the law, you may contact the Belgian Data Protection Authority: https://www.autoriteprotectiondonnees.be